Alexandra Resort and Spa is located directly on Grace Bay Beach, one of the world’s most beautiful beaches. Alexandra Resort offers a dream vacation of a lifetime, with spacious accommodations, warm friendly service, and amazing oceanfront dining, as well as the option of booking all-inclusive reservations. Guests can also use our complimentary dining shuttle to visit our two sibling resorts on the island and dine at their restaurants. Alexandra Resort provides a delightful Caribbean atmosphere, fantastic ocean views, powder white sand, and activities and amenities including non-motorized water sports, tennis courts, bicycles, and so much more!

Features

Location

Google Reviews

4.1
592 reviews
  • Gary May
    Gary May
    5 months ago

    DO NOT STAY HERE for a “Luxury” resort experience in one of the most expensive places to vacation! Our room wasn’t ready upon check in (1 1/2 hours late, 3 hours after arrival) and they continually took other guests to their rooms. Ultimately we walked with our five bags rather than wait longer, and the room was NOT an $800+/night room (having stayed around the world in nicer rooms for usually half the cost). While issues with booking required me to have two separate confirmations for our stay (2 days + 2 days) the staff would NOT accommodate the same room over the stay, although both reservations were same rate. Second room was far less value than first!! The staff at the restaurants are far better than the front desk staff yet still leaves something to be desired, and the beach staff (clean up staff cussing out customers semi-under-their-breath) were a whole other experience! One bright spot besides the location is Jeff on their wait staff, he is amazing!! The management is a bigger issue as commitments made were not kept (contact, back, move bags before our room change, etc.) making it more disappointing. They didn’t once exhibit an understanding of the issues for our stay from the beginning or any empathy. Rather, they explain why they can’t do things. Oh, and they shut down the beach (service) around 5p daily when sunset is around 7:30-8p…. While travel will bring us back to Turks and Caicos it will NEVER include a stay at Alexandra resort. Make the right choice and stay anywhere else…unless you want a Motel 6 experience in paradise.

  • Busie D
    Busie D
    4 months ago

    Really enjoyed staying here with my hubby. Great food and staff at this resort. So much to choose from when it comes to food. The beach is a short distance to the rooms. They also have a sister resort which you will have access to their dining and more. They also have great entertainment. Con: which isn't resort specific, is mosquitoes ( they seem to love me) so I recommend bug spray.

  • Megan Williams
    Megan Williams
    4 months ago

    I've been coming here for over 20 years and it's my favorite vacation spot. It has grown tremendously with the new all-inclusive option. So if you're okay with people, but don't want to be bombarded with them like at Beaches next door, this is a good place to look at. Beautiful ocean and soft sand right outside my door. Staff is amazing and truly care about your comfort. My home away from home

  • Jyl Valentine
    Jyl Valentine
    2 weeks ago

    Our room which wasn't supposed to have an ocean view came with a partial ocean view which we were happy with and surprised by. We also weren't expecting our own washer and dryer in the room which came in handy. The food was good and the drinks were tasty. The staff were always welcoming and friendly. Shoutout to Ramon, Mr Charles, Marjorie, and Forty who made our stay extra special by going that extra mile. The towel girl was super friendly as well! The beach was breathtaking and chairs were always available. I would definitely stay at this resort again. It's the perfect size resort. Not too big and not too small.

  • Jass
    Jass
    a week ago

    My family and I travel a lot but this has been one of the best resorts we have ever stayed in. The customer service was outstanding!! From walking into the lobby for check in to checking out we still felt the love! Everyone was super welcoming and made us feel that they wanted us here. I recommend booking a reservation for the dinners they have! Every time we came in contact with someone we were greeted/greeted back. The managers even walked around every day to make sure everything was up to our standards while there. If I decide to do Turks again I will be sure to book at the Alexandra!

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